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Listen Technologies to Create Inclusive Guest Experiences in Disney Parks

Listen Technologies to Create Inclusive Guest Experiences in Disney Parks

The following article has been re-posted from nas.solutions/blog:

Listen Technologies, the leading provider of assistive listening systems for 22 years, is collaborating with Disney Parks, Experiences and Products to develop advanced technology that provides a more inclusive experience for guests. Listen Technologies will develop assistive technologies and tour solutions utilising the Disney MagicALL suite of Disney SyncLink® Technologies.

MagicALL is an accessibility platform featuring a suite of proprietary technologies, intellectual property and patents that enable all guests to experience the magic of Disney. MagicALL is for guests with hearing loss, who are deaf or blind, or guests who speak a different language. Disney licenses MagicALL to other organisations so they can use this technology to enable magical guest experiences everywhere.

In collaboration with Disney, Listen Technologies solutions will pave the way to bring products to market that dramatically improve experiences and increase inclusion for users whether they are in a theme park, a performing arts centre, on a tour or other destination.

In 2018, Listen Technologies entered into a technology agreement with Walt Disney Parks and Resorts to use Disney SyncLink, a synchronisation technology that delivers customised content and information. Together, the technology and solutions will deliver the right information at the right time and place to the right person, seamlessly.

“Imagine entering an immersive ride, exhibit, or performance and being able to listen in real-time to synchronised audio in your native language or hear clearly despite having hearing loss,” said Maile Keone, president of Listen Technologies. “Disney and Listen Technologies are making this possible. Our solutions, combined with Disney’s SyncLink Technology, will provide inclusive experiences for guests with hearing, visual or translation needs.”

“Disney is synonymous with delivering magical experiences to guests so Listen Technologies is thrilled to team with Disney on its MagicALL initiative and bring greater accessibility, inclusion and engagement to all people,” said Russ Gentner, CEO of Listen Technologies. “Listen Technologies is committed to improving life’s experiences by providing exceptional, personalised audio and content on any platform at any venue.”

Listen Technologies products provide a new level of connectivity by utilising a variety of advanced solutions for assistive listening as well as customised content for guided and self-guided tours. Listen Technologies will extend the inclusive, Disney MagicALL experience to concert halls, museums, houses of worship, stadiums, walking tours, and more, providing the technology to allow all types of venues to offer immersive experiences.

“We have a commitment to share our accessibility know-how and technology with companies around the world to help enhance experiences for everyone,” said Chief Safety Officer and Vice President for Disney Parks, Experiences and Products Greg Hale. “We are pleased to license Disney SyncLink® Technology to Listen Technologies to further develop seamless synchronised Disney© MagicALL experiences for guests with hearing, visual or language needs.”

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